Munaya General Trading and Storage Company respects the privacy of its clients and website visitors, and is committed to protecting the personal information collected through the website.
Privacy Policy
1. Information We Collect
We may collect the following information:
- Name
- Company name
- Email address
- Phone number
- Shipping information
- Vehicle information (VIN, auction number, title deed)
- Any information or documents submitted by the client
2. How We Use Information
We use the information to:
- Respond to inquiries.
- Provide shipping and logistics services.
- Purchase and sell vehicles.
- Prepare quotations and confirm bookings.
- Arrange transportation and customs clearance.
- Improve our services and website user experience.
3. Information Sharing
Information may be shared when necessary with shipping companies, freight forwarders, transport companies, customs brokers, insurance companies, auction platforms, or government authorities, exclusively to provide the requested services.
We do not sell or rent personal information to any third party.
4. Cookies
The website may use cookies to enhance user experience and analyze website performance.
5. Data Protection
We take appropriate measures to protect personal information from unauthorized access, use, or disclosure.
6. Contact Us
For any inquiries regarding the privacy policy, please contact us via the Contact Us page.
Terms and Conditions
By using this website, you agree to comply with the following terms and conditions.
1. Services
Munaya provides the following services:
- Sea, air, and land freight.
- Logistics services.
- Customs clearance.
- Vehicle shipping.
- Buying vehicles from auctions.
- Selling vehicles.
2. Quotations
All quotations are subject to change until the booking is confirmed, and are subject to space availability and carrier rates.
3. Shipping
Shipping and arrival dates are estimated. The company is not liable for any delays caused by shipping lines, ports, customs, weather conditions, strikes, or any circumstances beyond its control.
4. Vehicle Shipping
- The client is responsible for providing accurate vehicle information, including the Vehicle Identification Number (VIN), title documents, and pickup address.
- Additional fees may apply to inoperable vehicles or those requiring special equipment for loading or transport.
5. Vehicle Auctions
- All vehicles purchased from auctions are sold "As Is".
- The company bears no responsibility for the mechanical or technical condition of the vehicle, hidden defects, odometer accuracy, previous damage, or information and descriptions issued by the auction.
6. Vehicle Sales
- All vehicles offered for sale are subject to availability, and prices or specifications may be modified without prior notice.
- Unless otherwise agreed in writing, vehicles are sold without any warranty.
7. Customs Duties and Taxes
The client bears all customs duties, taxes, port fees, storage fees, and any other government charges, unless otherwise agreed in writing.
8. Insurance
The shipping price does not include insurance for the shipment or vehicle unless requested and confirmed in writing.
9. Limitation of Liability
The company is not liable for any losses, damages, or delays resulting from circumstances beyond its control or from third parties providing transport, shipping, or clearance services.
10. Intellectual Property
All texts, images, logos, and content on this website are the property of Munaya and may not be copied, used, or republished without prior written consent.
11. Applicable Law
These terms and conditions are governed by the laws of the Hashemite Kingdom of Jordan.